Every Book DeservesAnother Chapter
We're here to keep stories moving, libraries flowing, and books out of landfills, one pickup at a time.
Our Mission
At Knowledge Exchange, our mission is simple: extend the life of every book. We're building a future where fewer books are wasted, more readers have access to stories, and libraries can focus on doing what they do best: connecting people with knowledge.
Who We Are
We're book people from the very communities we serve. Some of us grew up with weekly library visits. Some of us still can't leave a bookstore without a stack. And all of us believe books deserve better than the dumpster. That's why we do what we do.
What We Do
We partner with libraries across Chicagoland and beyond to rescue, redistribute, and rehome books that are no longer needed. Our process is simple, sustainable, and built for busy librarians. Every bin we pick up helps give books a second life and keeps paper waste out of landfills.
Why We Do It
Because books change lives. They teach, inspire, comfort, and connect. But too many end up tossed before their time. At Knowledge Exchange, we believe no book should go to waste. We're here to preserve stories, spread knowledge, and create more chances for someone to fall in love with reading.
Our Commitment to Sustainability
We take your trust seriously, and your books even more so. Most items we collect are rehomed or recycled, but some materials (like DVDs or batteries in talking books) are more complex. We're always looking for better, greener ways to process even the trickiest items. Our goal? Nothing wasted. Everything with purpose.
General FAQs
What areas do you service?
We proudly service locations across the state of Illinois. At this time, our service within the City of Chicago is limited due to logistical challenges.
What items do you accept?
We accept books, movies, CDs, DVDs, video games, audiobooks, and comic books. If you are unsure whether your items qualify, feel free to reach out!
Do you pick up books from homes?
Yes, we offer home pickups! Enter your ZIP code on the Donate Books page to see the next time we'll be in your area.
Will you pack up my items?
Unfortunately, we are unable to pack your items for you. Please have your books or media packed in boxes and placed in an accessible location before pickup.
Do you buy personal collections?
Yes! We buy book collections nationwide. If you have a personal library you are interested in selling, contact us, and let's discuss your collection!
Do you work with schools?
We do partner with schools, but we are unable to provide pickup services for elementary and secondary schools at this time. However, we would love to explore other ways to help. Reach out to learn more!
Do you work with any charities?
Yes! We are passionate about giving back. We partner with Bernie's Book Bank and other charities to support literacy programs and help redistribute books throughout the local community.
Can I get a tax deduction for contributing my items?
No, Knowledge Exchange is a for-profit business, so we are unable to provide tax-deductible donation receipts.
How do I schedule a pickup?
Scheduling a pickup is easy! Use the online scheduler or email us at contact@kexchange.info, and we will get back to you as soon as possible.
Can I drop off my items?
Absolutely! If you have fewer than five boxes, drop them at any of our Book Bins or at our warehouse in Franklin Park during business hours. Five boxes or more? Schedule a free pickup instead and we will come to you. For a very large drop-off, call ahead so we can make room for you.
Do you take moldy or damaged items?
No, we can only accept books that are in reusable condition. Moldy or water-damaged books are not accepted.
Are you a recycler?
While we are not a recycling facility, we work closely with recyclers to help divert paper waste from landfills and ensure books that cannot be redistributed are properly processed.
Do you only accept certain book categories?
Nope! We accept all genres and categories: Fiction, non-fiction, children's books, old classics, or new bestsellers. Every book has a chance at a second life with Knowledge Exchange!
What happens to unsellable books?
Books that cannot be resold or redistributed to our partner organizations are responsibly recycled, preventing them from ending up in landfills. Our mission is to let all stories live longer whenever possible.
Real Words From Our Book Lovers
“It was the easiest way we've found to donate our books. It's wonderful seeing them go to good use instead of storage.”
“Pickup was a breeze. All went smoothly and fast! The 2 staff were very nice and helpful!”
“Thomas was very polite and courteous. I am excited to work with Knowledge Exchange for our recycle needs.”
“You guys are always great and so easy to work with!”
“Donating my books was so simple. I feel great knowing they're out there being enjoyed by new readers.”
“Always provides AMAZING service:) THANK YOU!!”
“Great service as usual and showed up right on time indicated in the app.”
“Knowledge Exchange is responsive and a great partner for book donations.”
“Partnering with Knowledge Exchange has helped us get books directly into the hands of kids who truly need them.”
“Excellent as always!”
“The crew made fast work of our huge initial pickup. Thank you!!”
“I'm more than happy with the service you provided. I greatly appreciate you going out of your way to make a second pick up.”
“The employees that come out to our library are very nice, professional, and helpful!!”
“No issues, came by around 11am and got all of the books without interaction.”
“Timely pickup; excellent staff”
“Great job as always! Thanks guys”
“All taken, no problem”
“Great company!!!”
